♦ Our delivery methods are as follows: FEDEX, DHL and colissimo. . A package number is sent by e-mail as soon as the package is shipped so that you can track its delivery. This package number is also permanently available in your customer account.
We deliver to your doorstep with a required signature on delivery.
♦ For orders shipped through colissimo, we will mail you a confirmation of delivery without a signature. Note: Similar information is available when you track your package online
♦ The delivery time mentioned below are based on the usual times but are not guaranteed:
DHL / FEDEX:
Departure from MARTINIQUE - EUROPE: 2 to 4 working days.
Departure from MARTINIQUE - UNITED STATES: 3 to 5 working days.
Departure from MARTINIQUE - ASIA: 4 to 6 working days
Departure from MARTINIQUE - AFRICA 5 to 7 working days.
Departure from MARTINIQUE - AUSTRALIA, rest of the world: 6 to 8 working days
Departure from MARTINIQUE - EUROPE: 2 to 6 working days.
Departure from MARTINIQUE - UNITED STATES: 3 to 8 working days.
Departure from MARTINIQUE - ASIA: 5 to 10 working days
Departure from MARTINIQUE - AFRICA: 4 to 12 working days.
Departure from MARTINIQUE - AUSTRALIA, rest of the world: 6 to 14 working days
♦ Delivery time does not include the time required by Customs for processing of consignments (Norway, Switzerland and several territorial regions in the EU, among others Monaco, San Marino, Liechtenstein and the Channel Islands).
♦ For shipments to remote areas and islands, delivery time may be extended.
♦ To achieve the above deadlines, it is necessary that your shipments outside Benelux are removed separately.
♦ Customs duties and taxes remain the responsibility of the recipient for the following countries: Albania, Andorra, Angola, Armenia, Azerbaijan, Belarus, Belize, Benin, Bolivia, Bosnia, Botswana, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Green, Chad, Congo, Cook Islands, Costa Rica, Croatia, Djibouti, East Timor, Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Faroe Islands, Fiji, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Guam , Guatemala, Guinea, Guyana, Honduras, Hungary, Iceland, Israel, Kazakhstan, Kenya, Kyrgyzstan, Latvia, Lesotho, Liberia, Lithuania, Macedonia, Madagascar, Malawi, Mali, Malta, Canary Islands, Marshall Islands, Mauritania, Mauritius , Micronesia, Moldova, Mongolia, Morocco, Mozambique, Namibia, Nicaragua, Niger, Nigeria, Uganda, Uzbekistan, Palau, Palestine, Papua New Guinea, Portugal, Qatar, Romania, Rwanda, Saipan, Senegal, Serbia & Montenegro, Seychelles, Republic Democratic Republic of Congo, Ré Slovak Republic, Slovenia, Suriname, Swaziland, Syria, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Ukraine, Uruguay, Vanuatu, Yemen, Yugoslavia, Zambia, Zimbabwe